ISO Policy

Metro is committed to maintaining the highest standards of quality, environmental responsibility, occupational health and safety, and operational excellence through its Integrated Management System (IMS). Our integrated policy aligns with the requirements of ISO 9001, ISO 14001, ISO 45001, ISO 12647, and ISO 17351, reflecting our dedication to our customers, employees, stakeholders, and the environment.

Quality Commitment

We are dedicated to consistently delivering high-quality pharmaceutical packaging solutions that meet customer expectations and comply with regulatory and industry standards. Through continuous improvement, innovation, and adherence to robust quality processes, we ensure the safety, reliability, and effectiveness of our products.

Environmental Stewardship

Metro prioritizes sustainability and environmental responsibility in all aspects of our operations. We strive to minimize our environmental footprint by:

• Reducing waste and optimizing resource usage.
• Complying with environmental regulations and standards.
• Promoting eco-friendly practices throughout the supply chain.
• Continuously improving our environmental performance through monitoring and innovation.

Occupational Health and Safety

The safety and well-being of our employees and stakeholders are of utmost importance. Metro is committed to:

• Providing a safe and healthy work environment for all employees and visitors.
• Identifying and mitigating workplace hazards.
• Ensuring compliance with applicable health and safety regulations.
• Promoting a culture of safety through training, awareness, and employee engagement.

Operational Excellence

We are committed to achieving operational efficiency and process excellence by:

• Leveraging cutting-edge technologies and best practices.
• Encouraging innovation and employee development.
• Maintaining robust risk management and preventive measures.
• Meeting customer demands with agility, reliability, and professionalism.

Continuous Improvement

Metro’s Integrated Management System fosters a culture of continuous improvement by:

• Setting measurable objectives and regularly reviewing performance.
• Encouraging feedback from employees, customers, and stakeholders.
• Aligning our processes with evolving industry standards and customer requirements.
• Investing in training and resources to enhance organizational competencies.

This integrated policy reflects Metro’s unwavering commitment to quality, sustainability, safety, and excellence, ensuring that we remain a trusted partner in the pharmaceutical packaging industry.